Chita Living Reviews

Chitaliving.com is a website dedicated to selling modern and mid-century furniture. They offer a variety of products including sofas, recliners, accent chairs, dining seatings, bar and counter stools, and ottomans. They also have a section for seasonal items and offer benefits for members such as discounts and giveaways. Their mission is to make stylish and comfortable furniture accessible for all. They are passionate about keeping up with the latest trends without sacrificing value. Each piece is built with quality materials and attention to detail. They also have a range of sofas available for purchase, with various sales and discounts offered. They aim to transform homes into havens of relaxation with their contemporary living room furniture. They also offer a range of specialized products for meditation through Chitta Living.

Chitaliving.com is an online furniture store that offers a variety of products including sofas, recliners, accent chairs, dining seatings, bar & counter stools, and ottomans. The company was founded in 2002 and has over 21 years of design and manufacturing expertise. They are dedicated to making stylish and comfortable furniture accessible for all at an affordable price. All products are originally designed by CHITA and they always keep up with the latest trends. The furniture is made with solid wood frames and built to last long. The fabric and leather used are OEKO-TEX certified and the foam is CertiPUR-US certified and high-density, ensuring comfort and durability. The company is headquartered in Hong Kong and operates in the furniture industry with an estimated revenue of $1M-$5M and employs 11-20 people.

CHITA LIVING, founded in 2002, is a company dedicated to offering stylish and comfortable furniture at an affordable price. They are passionate about design and keeping up with the latest trends. Each piece is built with quality materials and attention to detail. They offer fast & free delivery, allowing you to create picture-perfect spaces in a snap.

Their products are originally designed by CHITA, blending trends and modern designs with comfort and quality. They use premium materials such as solid wood frames, OEKO-TEX certified fabric and leather, and CertiPUR-US certified high-density foam.

You can purchase their products directly from their official website or on several online platforms such as Amazon, Walmart, and Wayfair. If you have any questions or need support, you can email them and they promise to respond within 24 business hours.

Chita, the company behind the website chitaliving.com, accepts several payment methods. These include PayPal, debit/credit card, Shop Pay, Google Pay, and Apple Pay. They take security and privacy very seriously and protect your information both online and offline. To securely process your payment, they use industry-leading payment processors including PayPal and credit card. Sensitive payment information is encrypted using industry-standard encryption protocols including SSL Certification. During the checkout process, you can verify this by looking for a closed lock icon at the top of your web browser, or looking for "https" at the beginning of the address of the web page. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which they store personally identifiable information are kept in a secure environment.

At CHITA, most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging. Depending on the reason for the return, you may be responsible for return shipping and processing costs. Once your return is accepted, they will send you a return shipping label with instructions on how and where to send your package. The whole return period will be 5-7 business days. However, refunds for some banks may only be reflected in your next monthly statement. They offer a 1 year warranty on all furniture from the date of delivery. If you experience issues with your CHITA product, you can contact them for assistance with replacement parts to repair, or an exchange. Please note that there is a 10% restocking fee for all returned items except the sofa/sectional category which will be charged 20% as restocking fee. This fee is deducted from your refund. Returns that require the customer's shipping fee deduction from refund include: bought by mistake, better price available, no reason given, wrong size: too large/long, did not like fabric, did not like color, etc. Returns with shipping fees waived include: performance or quality not adequate, product arrived damaged, etc.

At CHITA, they take pride in the manufacturing of their furniture and aim to deliver your purchase as quickly and efficiently as possible. All products are fully packaged for safe transit and are handled by professional third-party delivery carriers. They work with multiple specialist delivery partners to ensure your order reaches you safely and on time. The speed of delivery depends on the type of product, product availability, and proximity to Metropolitan areas.

For Oversized Items (e.g., sofas), the delivery method is Truck Delivery and is supported in the Contiguous 48 states and Washington D.C. The standard delivery is free, while Room of Choice starts at $99 and White Glove starts at $199. For Standard Products, the delivery method is FedEx and is also supported in the Contiguous 48 states with standard delivery being free.

Please note that they do not deliver to Alaska, Hawaii, North Dakota, South Dakota, Puerto Rico, Guam, Northern Mariana Islands, U.S. Virgin Islands, Marshall Islands, PO boxes, or APO/FPO military addresses. All shipments are delivered Monday through Saturday between 7:00 a.m. and 7:00 p.m. If you wish to request to see if the non-specified hours are possible for your area, please contact them before your order has been processed.

Shipping fees are charged per shipment, not per order, and are fixed at flat rates depending on shipment value as well as delivery location. For some major cities, free shipping is applicable to all shipments, excluding add-on services (Room of Choice or White Glove). They offer 3 types of delivery service options: Standard, Room of Choice, or White Glove.

Please note that it is your responsibility to check that your items will fit through doors, staircases, and elevators in their packaging before you place your order. Product and package dimensions are included in the product description on their website. Failed delivery due to their inability to access your home will result in additional delivery charges.

Here are the details of the Return and Shipping policies of chitaliving.com:

Return Policy: - Most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value. - To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging (conditions may apply). - Depending on the reason for the return, you may be responsible for return shipping and processing costs. - Once your return is accepted, they will send you a return shipping label with instructions on how and where to send your package. The whole return period will be 5-7 business days. - Please note that there is a 10% restocking fee for all returned items except the sofa/sectional category which will be charged 20% as restocking fee. This fee is deducted from your refund.

Warranty: - They offer a 1 year warranty on all furniture from the date of delivery.

Shipping Policy: - They offer fast & free delivery.

Please note that this information is based on the latest update from the website and may change over time. For the most accurate information, it's always best to check directly on the website or contact their customer service. If you have any other questions, feel free to ask.

The contact information for chitaliving.com is as follows:

• Phone: (877) 389-0142
• Email: support@chitaliving.com
• Operating Hours: 8:30am – 6:00pm from Monday to Friday, and 10:00am – 2:00pm on Saturday.
• Registered Address: FLAT C 23/F LUCKY PLAZA 315-321 LOCKHART RD WAN CHAI HONG KONG

Please note that they aim to respond within 24 business hours (Monday-Friday)..